This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant watch live streams on kick.com or twitch.tv

  • 4 replies
  • 0 have this problem
  • 18 views
  • Last reply by zeroknight

more options

i have done everything i can to try and fix this issue but i cant seem to watch live stream on kick.com or twitch.tv

i have done everything i can to try and fix this issue but i cant seem to watch live stream on kick.com or twitch.tv

All Replies (5)

more options

Install the Media Feature Pack if applicable.

Does it still happen in Troubleshoot Mode?

more options

yes it dose

more options

Does it still happen in a new profile without signing into Sync? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

more options

i have done it with a no profile and it still dose it

more options

Can you play this H264 test video?

Try uninstalling and reinstalling Firefox.

Try installing from the Microsoft Store.