This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Translator tool

  • 4 replies
  • 4 have this problem
  • 7 views
  • Last reply by Bonnie2

Bonnie2
Bonnie2
more options

Hello,

I had a Firefox update last night and I now have version 121. I usually look at a French site so I click on the translate symbol on the toolbar - fine. But this no longer works - the "en" appears but the page is still in French. If I click on Menu then Translate....... just the same. This has only just happened so must be a problem with the new update?

TIA

Hello, I had a Firefox update last night and I now have version 121. I usually look at a French site so I click on the translate symbol on the toolbar - fine. But this no longer works - the "en" appears but the page is still in French. If I click on Menu then Translate....... just the same. This has only just happened so must be a problem with the new update? TIA

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Anything relevant-looking about translation in the Browser Console (Ctrl+Shift+J ) ?

See also:

Bonnie2
Bonnie2 Question owner
more options

Sorry for the delay (Xmas and all that) but the problem is just the same. I've tried the Menu and clicked on "translate" but it does not change. In the status bar on the top I get the symbol followed by the "en".

This has only happened since the latest update. Something must have changed.

The only way I can translate now is to go back to what I used to do - copy and paste into Chrome then right click on "translate to english".

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What are your preferred languages for webpages? Is French (fr) listed there ?

Bonnie2
Bonnie2 Question owner
more options

Under Menu/Settings/Language, I've got English US (the only one) then under Choose your preferred language, I've got English en. Under Translations I have French installed. If I go into Settings just above, I have, under - translation will happen automatically..........., French. This doesn't happen either automatically or if I click on the icon.