This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Unable to connect"

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by TyDraniu

TIMOTHY
TIMOTHY
more options

After upgrading Firefox, i cannot connect to internet. My internet is working fine, but none of the websites can connect. I restarted Firefox twice. I restarted my laptop (windows11), can you help me? Email removed for privacy

After upgrading Firefox, i cannot connect to internet. My internet is working fine, but none of the websites can connect. I restarted Firefox twice. I restarted my laptop (windows11), can you help me? '''''Email removed for privacy'''''

Modified by NoahSUMO

All Replies (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Check your connection settings in Firefox:

  1. Click the menu button Fx89menuButton and select Settings.
  2. Select the General panel.
  3. Scroll down to Network Settings and click button Settings….
  4. Change your proxy settings:
    • If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy), select No Proxy.
  5. Click OK to close the Connection Settings window.
  6. Close the Settings page. Any changes you've made will automatically be saved.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.