This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Account region and language

  • 1 reply
  • 0 have this problem
  • 5 views
  • Last reply by cor-el

Rupai
Rupai
more options

Hello,

My firefox account is in the region of France and the language is French. Yet I have never been to France or speak French. When I created my account I created it in English as French is not my language. When I first downloaded firefox I naturally downloaded the English version and but as soon as I logged into my account everything changed to French. My search results are in French, the websites presented to me in French. I have changed the language settings to English, I have also changed my profile to Canada and Language as English yet my account is still in the French region and the language French. I would like my region to be changed to Canada and my default language to be English. Please look at the attached screen shot. The system language of my computer is also English.


Thanks, Ruptanu.

Hello, My firefox account is in the region of France and the language is French. Yet I have never been to France or speak French. When I created my account I created it in English as French is not my language. When I first downloaded firefox I naturally downloaded the English version and but as soon as I logged into my account everything changed to French. My search results are in French, the websites presented to me in French. I have changed the language settings to English, I have also changed my profile to Canada and Language as English yet my account is still in the French region and the language French. I would like my region to be changed to Canada and my default language to be English. Please look at the attached screen shot. The system language of my computer is also English. Thanks, Ruptanu.
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can use websites like these to check how your location is reported via a reverse DNS lookup of your IP:

You can check the connection settings and check for possible issues with a Proxy or VPN service.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See also:

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.