This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I get Norton Auto login to work with FF 4.0.1? Or can I revert back to previous FF version?

  • 1 reply
  • 6 have this problem
  • 1 view
  • Last reply by Xircal

Jeff
Jeff
more options

My browser no longer shows the NORTON icon and/or Norton automatic login management and I am so sorry that I upgraded to Firefos 4.0.1.. I am about to remove it and download a different browser or use Windowsi e. if I can not resolve this issue. I would even consider reverting to my previous version of Firefox. Is there a fix for this issue? Or do I go away?

My browser no longer shows the NORTON icon and/or Norton automatic login management and I am so sorry that I upgraded to Firefos 4.0.1.. I am about to remove it and download a different browser or use Windowsi e. if I can not resolve this issue. I would even consider reverting to my previous version of Firefox. Is there a fix for this issue? Or do I go away?

Modified by Jeff

All Replies (1)

Xircal
Xircal
more options

See tmaca's post, 3rd one up from the bottom. He seems to think you can update it manually: https://support.mozilla.com/en-US/questions/822003#answer-184670

Officially though, we're still at this stage: Norton product compatibility with Firefox Updates

If you want to revert to the previous secure version, do the following.

Go to Download Firefox v3.6.17 and download it to the desktop.

Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.