Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is my Firefox blocking popups when I have Option set to allow them?

  • 1 reply
  • 2 have this problem
  • 17 views
  • Last reply by cor-el

more options

I have checked and double-checked. Under Options | Content | Block popup windows, there is no check mark. Yet, links and images on a lot of web sites that launch popups do not work. This is a recent problem.

I have checked and double-checked. Under Options | Content | Block popup windows, there is no check mark. Yet, links and images on a lot of web sites that launch popups do not work. This is a recent problem.

All Replies (1)

more options

It is possible that you run into this maximum (the default value is 20):

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold(user set).
  • Preferences can be reset to the default or changed via the right-click context menu.