this browser shows-not supported by web dynpro when open selfcare.ndc.bsnl.co.in
when i open http/selfcare.ndc.bsnl.co.in, it shows that your browser is not supported by web dynpro, while safari browser opens it. this portal is for checking account uses.
All Replies (4)
Hi skkul- Using the latest version of Firefox 10, I was able to open your link without any issues or warnings. If you have not already done so, I would recommend upgrading here:
I have downloaded firefox 10 version but my problem is not solved.After browsing selfcare.ndc.bsnl.co.in, a page welcome to customer care portal opens. After login this page with user ID and password another page of sap netweaver portal opens.On this page a message appears,"Your browser/programme is not supported by Web Dynpro".While Safari Browser opens account usage,My services etc. onthis page.
This error means that the website is not compatible with your current version of Firefox. It is up to Web Dynpro's support people to make the site compatible- there isn't anything Firefox can do to make that happen. I recommend filing a support claim with their website to ask them to do that [I'd give you a link but it looks like you can only do it after having logged in to the portal].