This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how can i get my bookmarks back, after mozilla crashed and got stuck in safe mode?

  • 1 reply
  • 3 have this problem
  • 10 views
  • Last reply by cor-el

wapash
wapash
more options

I was using mozilla as usual when suddenly it crashed and then my computer turned off. i restarted it and said it had gone into safe mode. i tried to restart the computer again but it was stuck on safe mode. The bad part is that all my bookmarks are gone and apparently there is no way of getting them back.

please help!

I was using mozilla as usual when suddenly it crashed and then my computer turned off. i restarted it and said it had gone into safe mode. i tried to restart the computer again but it was stuck on safe mode. The bad part is that all my bookmarks are gone and apparently there is no way of getting them back. please help!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Did you check your hard drive with the chkdsk.exe utility?