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Firefox crashes

  • 2 replies
  • 8 have this problem
  • 4 views
  • Last reply by cor-el

ncheung
ncheung
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When I open Firefox. It suddenly crashes. It prompts me to start safe mode. Sometimes I press Safe mode. Either way. it still crashes.

I'm using Windows 7.

When I open Firefox. It suddenly crashes. It prompts me to start safe mode. Sometimes I press Safe mode. Either way. it still crashes. I'm using Windows 7.

All Replies (2)

dumdidadida
dumdidadida
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Hi,

You can try to start Firefox in a new profile. If you have security software (antivirus, firewall), please make sure to fully re-trust Firefox and its processes in all the different configuration areas/modules of the security software. Please see this.

AV/Firewalls Configuration

Profiles Howto

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can also check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.