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Why doesn't Firefox work with Yahoo pages?

  • 2 replies
  • 8 have this problem
  • 1 view
  • Last reply by kobe

fijimark
fijimark
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I have Firefox 23 and just reinstalled adobe flash but most of the pages/videos that I try to open from Yahoo (i.e. news articles) won't display. Either it's a blank page or the video won't load on the page. Every other browser (Safari, Chrome) that I've tried works just fine. It would be nice if Firefox stepped up and decided to work.

I have Firefox 23 and just reinstalled adobe flash but most of the pages/videos that I try to open from Yahoo (i.e. news articles) won't display. Either it's a blank page or the video won't load on the page. Every other browser (Safari, Chrome) that I've tried works just fine. It would be nice if Firefox stepped up and decided to work.

All Replies (2)

user633449
user633449
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

kobe
kobe
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Clear cache and cookies.

To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Also see the Clear your cache, history and other personal information in Firefox article.