Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why have my incoming e-mails stopped being downloaded onto my computer? How can I correct this ?

  • 3 antwoorden
  • 3 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van Arthurgoodman

Arthurgoodman
Arthurgoodman
more options

Yesterday, my e-mails stopped being downloaded onto my computer from my ISP's server. E-mails are still coming onto the server. I have been using Thunderbird for three years and never had this problem before. I use Virgin cable and use POP3 for incoming e-mails. My POP3 and SMPT settings are correct.

Virgin tech support couldn't solve the problem. They installed Opera e-mail for me and the downloading onto that works.

I want to keep using Thunderbird. Can someone tell me what has caused the problem and how to solve it ?

Thank you, Arthur Goodman

Yesterday, my e-mails stopped being downloaded onto my computer from my ISP's server. E-mails are still coming onto the server. I have been using Thunderbird for three years and never had this problem before. I use Virgin cable and use POP3 for incoming e-mails. My POP3 and SMPT settings are correct. Virgin tech support couldn't solve the problem. They installed Opera e-mail for me and the downloading onto that works. I want to keep using Thunderbird. Can someone tell me what has caused the problem and how to solve it ? Thank you, Arthur Goodman
Gekoppelde schermafbeeldingen

Gekozen oplossing

There might be a corrupted message that should be deleted:

https://support.mozilla.org/en-US/questions/1158670

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

Zenos
Zenos
more options

Do you have a firewall or similar security software?

Has it or Thunderbird updated since this problem appeared?

sfhowes
sfhowes
  • Top 10 Contributor
more options

Gekozen oplossing

There might be a corrupted message that should be deleted:

https://support.mozilla.org/en-US/questions/1158670

Arthurgoodman
Arthurgoodman Vraageigenaar
more options

Thank you both.

My anti-virus provider, AVG, did something wrong on its server. It corrected it and solved the poblem. Arthur