Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot send emails

  • 1 antwoord
  • 0 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van sfhowes

j.baker1
j.baker1
more options

Outlook no longer supports POP3 so I have installed Thunderbird, with help from my provider, Zen. A can receive messages but cannot send them. Zen cannot help and say it's probably due to a default server name and I need your help. These are3 the messages I receive when trying to send an email:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mailhost.zen.co.uk failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.


Set up: Description: zen81982 Server Name: mailhost.zen.co.uk Port: 587 User Name: zen81982@zen.co.uk Authentication method: Normal password Connection Security: SSL/TLS

Outlook no longer supports POP3 so I have installed Thunderbird, with help from my provider, Zen. A can receive messages but cannot send them. Zen cannot help and say it's probably due to a default server name and I need your help. These are3 the messages I receive when trying to send an email: Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mailhost.zen.co.uk failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. Set up: Description: zen81982 Server Name: mailhost.zen.co.uk Port: 587 User Name: zen81982@zen.co.uk Authentication method: Normal password Connection Security: SSL/TLS

Alle antwoorden (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Try it with the security STARTTLS on port 587.

https://www.zen.co.uk/help-support/emailsetup/