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Save Image As ... stopped working after FF 4.0.1 install

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  • Laatste antwoord van RP174

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Firefox has been my default browser for many years, so I was shocked when a basic feature like this stopped working. The problem is simple to describe: For an image on any web page, when I right-click and choose "Save Image As...", no dialog box pops up asking me where to save the file and what to name it; an hourglass briefly appears; and when I move the mouse, it's like I never right-clicked at all. Nothing appears in the Download history.

This feature is dead in the water, period. I can't make it work at all. I've restarted Firefox, rebooted, and nothing helps.

I don't mean to overreact, but this is a function I use very frequently, and I'm just speechless that such a basic function stopped working as soon as I upgraded from FF 3.6.x. Please help!

Thanks.

Firefox has been my default browser for many years, so I was shocked when a basic feature like this stopped working. The problem is simple to describe: For an image on any web page, when I right-click and choose "Save Image As...", no dialog box pops up asking me where to save the file and what to name it; an hourglass briefly appears; and when I move the mouse, it's like I never right-clicked at all. Nothing appears in the Download history. This feature is dead in the water, period. I can't make it work at all. I've restarted Firefox, rebooted, and nothing helps. I don't mean to overreact, but this is a function I use very frequently, and I'm just speechless that such a basic function stopped working as soon as I upgraded from FF 3.6.x. Please help! Thanks.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Thank you so much, cor-el!

I can now save images again (!!!), but what surprised me was that all I had to do was restart Firefox in Safe Mode, and then restart again in normal mode, to fix the problem. (??) I didn't make any overt changes while in Safe Mode. Oh well, I guess I should just be thankful it worked, and leave it at that.

I had seen the Safe Mode suggestion posted in response to similar questions, but the problems all seemed slightly different than the one I was experiencing. If my question was redundant, I apologize.

Thanks again! Looks like I can keep using Firefox after all...  ;-))

BP