Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When I open up firefox, I can only see the top toolbar. No window/webpage appears. WHat is wrong?

  • 3 antwoorden
  • 4 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

more options

When I open firefox, I can only see the top toolbar, including the tabs. The webpage and window below are gone. All I see is the top toolbar, tabs and my background... HELP!

When I open firefox, I can only see the top toolbar, including the tabs. The webpage and window below are gone. All I see is the top toolbar, tabs and my background... HELP!

Alle antwoorden (3)

more options

Try to repair the disk permissions:

You can also try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).


more options

Thank you for your response, I tried both solutions but I am still having the problem.. look at the attachment. I can only see the actual webpages when I go to full screen mode..

more options

Did you also try to delete the localstore.rdf file in the profile folder?


Try to reinstall Firefox.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: