Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Printing only blank pages and Page setup dialog box is black

  • 2 antwoorden
  • 8 hebben dit probleem
  • 17 weergaven
  • Laatste antwoord van justacoupe

more options

When I go to firefox - Print - Print preview - Page setup OR Firefox - Print - page setup This dialogue box is black. I can't move or adjust it. Nothing is on that screen.

When I print a webpage (ctrl P, or Firefox, print) nothing is printing.

I tried a suggestion of resetting by following the instructions here. That did not work.

http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer
When I go to firefox - Print - Print preview - Page setup OR Firefox - Print - page setup This dialogue box is black. I can't move or adjust it. Nothing is on that screen. When I print a webpage (ctrl P, or Firefox, print) nothing is printing. I tried a suggestion of resetting by following the instructions here. That did not work. http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Bewerkt door Lexiekin op

Alle antwoorden (2)

more options

It may be caused by an interfering extension or outdated graphics drivers. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Note: Update also your plugins using http://www.mozilla.org/plugincheck/.

more options

I just experienced this problem, and stumbled upon the cause and the fix. When I went to "File" and then "Print Preview" I was getting a "black" screen where the preview should have been. I tried the suggested fixes related to about:config printer settings and add-on's, etc... but it did not help.

Then, I looked at the "Page Set-up" when I was on the "Print Preview" page. The bottom margin (for whatever strange reason... have no clue) was set at a huge number of inches... like 43801.4 or some such. I changed it back to 0.3 inches... fixed it. Can print just fine now.

So... if all else fails: check your margin settings on page set-up.