Firefox crashes
Hi,
My firefox is keep crashing everytime i open certain website i.e google map,Youtube. But everything goes well when on Safe Mode. Please clarify my problem. I love using Firefox.
The report of crash as per below:- Submitted Crash Reports Report ID Date Submitted bp-434add21-d525-4135-a9c2-1ee4d2150910 10/9/2015 10:26 AM bp-f51a30c1-4135-45a2-a800-8d6292150910 10/9/2015 10:26 AM fc3ed25d-2e64-4bdf-a359-a449f15f4944 10/9/2015 10:25 AM 377ddf8e-4d76-451e-80d1-a8a707ad654a 10/9/2015 10:25 AM 5f84e846-29da-4b74-9e74-bd1224fd31db 10/9/2015 10:16 AM 03281bd1-3f98-4dc7-97b7-6dd73f491804 10/9/2015 10:16 AM b0c82a8e-0bb6-4af2-9cb3-1d077c6b72ea 10/9/2015 10:12 AM 9bec6fcb-777c-40c5-b789-82fdab6c79f1 10/9/2015 10:12 AM 64afe2f4-2b09-445e-8622-214beeaadb96 10/9/2015 9:54 AM ca653a28-d678-4ae1-bb17-83defd4888a8 10/9/2015 9:53 AM 517372a6-0e06-41f0-80aa-ca65ffe07009 10/9/2015 9:48 AM bp-c4002fc4-9bf5-496a-bf40-ba6de2150910 10/9/2015 9:35 AM bp-f810d416-a9fb-43d7-b08f-fdb1f2150910 10/9/2015 9:25 AM bp-1d582fc9-ce21-409a-87ac-cb9212150910 10/9/2015 8:25 AM bp-fadda719-6918-49c9-8dc0-fc85b2150910 10/9/2015 8:25 AM bp-453f9f30-0beb-4907-864e-01d8b2150910 10/9/2015 8:24 AM bp-448db407-d972-4451-ac0a-00a282150910 10/9/2015 8:24 AM bp-e4351cc7-5678-47c7-a33d-10fa02150910 10/9/2015 8:24 AM bp-3f26bcee-8fad-425d-8108-68cd62150910 10/9/2015 8:24 AM bp-f999af0f-a11c-43c8-8ea4-10e992150910 10/9/2015 8:23 AM bp-d14912d2-6b29-4f2f-b1cc-e333a2150910 10/9/2015 8:23 AM bp-0afbb453-d293-454e-8b30-1029c2150910 10/9/2015 8:23 AM 6e2d51bc-f72e-4071-bd2b-bd11a37c907c 10/9/2015 8:21 AM 15ff6308-dbce-4c31-8ad7-013d5b2f1b54 10/9/2015 8:16 AM bp-76ef5280-e7b0-4a5f-8327-ff5b72150909 9/9/2015 5:26 PM bp-bfaab873-10e2-4f90-aac7-5bb532150909 9/9/2015 5:06 PM bp-82bb7778-3db2-43c8-a1e2-f9cf12150909 9/9/2015 4:50 PM bp-4b1faa66-8774-4813-a5d4-4b4082150909 9/9/2015 4:46 PM bp-8122b288-efdd-47d8-8f89-339592150909 9/9/2015 4:45 PM bp-c642a4d3-2973-435f-a637-3462c2150909 9/9/2015 4:44 PM bp-4ab4745b-e871-4215-b393-baf162150909 9/9/2015 4:44 PM bp-2bcca709-9358-48e7-a69a-9c6152150909 9/9/2015 4:43 PM
All Replies (2)
Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
The crash report flagged these programs;
atiumdag.dll = ATI Technologies Inc = Radeon DirectX Universal Driver
atiumdva.dll = ATI Technologies Inc. = Radeon Video Acceleration Universal Driver
atiu9pag.dll = Advanced Micro Devices Inc PowerXpress Vista User Mode Driver
atidxx32.dll = Advanced Micro Devices = Radeon DirectX
dlumd9.dll = DisplayLink Core Software = DisplayLink Corp
dlumd11.dll = DisplayLink Core Software = DisplayLink Corp
IPSEng32.dll = Symantec Intrusion Detection
IPSLdr32.dll = Symantec Intrusion Detection
check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.