We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot connect email

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av christ1

more options

I have just set up an email account using GoDaddy hosting and I am trying to use Thunderbird to connect as the email client. These are the settings from GoDaddy: I can log into the email using webmail but not with Thunderbird. GoDaddy has no idea what the problem is.

Secure SSL/TLS Settings

(Recommended)

Username: danieljones@bahaman20s.com Password: Use the email account’s password. Incoming Server: a2plcpnl0807.prod.iad2.secureserver.net •IMAP Port: 993 •POP3 Port: 995

Outgoing Server: a2plcpnl0807.prod.iad2.secureserver.net •SMTP Port: 465


Authentication is required for IMAP, POP3, and SMTP.

I have just set up an email account using GoDaddy hosting and I am trying to use Thunderbird to connect as the email client. These are the settings from GoDaddy: I can log into the email using webmail but not with Thunderbird. GoDaddy has no idea what the problem is. Secure SSL/TLS Settings (Recommended) Username: danieljones@bahaman20s.com Password: Use the email account’s password. Incoming Server: a2plcpnl0807.prod.iad2.secureserver.net •IMAP Port: 993 •POP3 Port: 995 Outgoing Server: a2plcpnl0807.prod.iad2.secureserver.net •SMTP Port: 465 Authentication is required for IMAP, POP3, and SMTP.

All Replies (1)

more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.

This is a public forum. So you'd better remove your email address from your previous post.

Endret av christ1