This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot access Yahoo Mail, gives an error "Bad Request" in the tab? What does this mean and how can I access my mail?

  • 1 svar
  • 3 har dette problemet
  • 1 view
  • Siste svar av cor-el

more options

I downloaded the latest version of Firefox 8.0.1. I have an Intel imac with os 10.6.8. I can log onto the Yahoo website, but not my e-mail, it works fine in Safari but not with FF? I get a message in the tab that reads"Bad Request", never seen this before, has anyone else?

I downloaded the latest version of Firefox 8.0.1. I have an Intel imac with os 10.6.8. I can log onto the Yahoo website, but not my e-mail, it works fine in Safari but not with FF? I get a message in the tab that reads"Bad Request", never seen this before, has anyone else?

All Replies (1)

more options

That issue can be caused by corrupted cookies.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"