This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I followed directions to sync my acct to another computer, but it didn't work and there was no option to find my recovery key either. Help?

  • 1 svar
  • 1 har dette problemet
  • 25 views
  • Siste svar av cor-el

aeonunique
aeonunique
more options

I have an iMac where all my booksmarks are and I am trying to sync to my new Macbook Pro Retina that I recently purchased. I followed Firefox directions on how to sync my device. First I went to my laptop: tools > set up sync. Then I went to my iMac, went to the firefox homepage > sync > pair a device > entered the code from my macbook pro. Then nothing. The directions say that it will say "device connected" and will automatically start syncing, but I don't see anything. Finding the recovery key option does not work either. When I go to preferences > sync, I don't even have the option for managing my recovery key. Help?

I have an iMac where all my booksmarks are and I am trying to sync to my new Macbook Pro Retina that I recently purchased. I followed Firefox directions on how to sync my device. First I went to my laptop: tools > set up sync. Then I went to my iMac, went to the firefox homepage > sync > pair a device > entered the code from my macbook pro. Then nothing. The directions say that it will say "device connected" and will automatically start syncing, but I don't see anything. Finding the recovery key option does not work either. When I go to preferences > sync, I don't even have the option for managing my recovery key. Help?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also copy the files manually to the Firefox Profile Folder on the other computer.