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I would like to sync using a certain e-mail address. I'm getting the message that I have made too many attempts to sync using the address?

  • 2 odpowiedzi
  • 2 osoby mają ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od cor-el

lbjoe
lbjoe
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I would simply like to use the same e-mail address to use the sync option. After using an incorrect e-mail, I deleted that account. I am now getting an error message that states I have made too many attempts to create an account using the e-mail that I wanted to use. Thank you.

I would simply like to use the same e-mail address to use the sync option. After using an incorrect e-mail, I deleted that account. I am now getting an error message that states I have made too many attempts to create an account using the e-mail that I wanted to use. Thank you.

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Sourjobraato Banerjee
Sourjobraato Banerjee
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You will have to wait a few hours and then try again to get rid of this error message.