Firefox is constantly freezing and becoming unresponsive. Please help me fix this.
{
"application": { "name": "Firefox", "version": "30.0", "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0", "supportURL": "https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/" }, "crashes": { "submitted": [], "pending": 0 }, "modifiedPreferences": { "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.smart_size_cached_value": 358400, "browser.link.open_newwindow": 2, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20140605174243", "browser.startup.homepage_override.mstone": "ignore", "browser.startup.homepage": "https://www.google.com", "browser.zoom.full": false, "dom.disable_open_during_load": false, "dom.mozApps.used": true, "extensions.lastAppVersion": "30.0", "font.name.serif.x-western": "Arial", "font.internaluseonly.changed": false, "gfx.direct3d.last_used_feature_level_idx": 0, "gfx.direct3d.prefer_10_1": true, "network.cookie.prefsMigrated": true, "places.database.lastMaintenance": 1406733798, "places.history.expiration.transient_current_max_pages": 104673, "plugin.importedState": true, "plugin.disable_full_page_plugin_for_types": "application/pdf,application/vnd.adobe.xfdf,application/vnd.fdf", "plugins.notifyMissingFlash": false, "privacy.sanitize.migrateFx3Prefs": true, "storage.vacuum.last.places.sqlite": 1405604988, "storage.vacuum.last.index": 1 }, "graphics": { "numTotalWindows": 9, "numAcceleratedWindows": 7, "windowLayerManagerType": "Direct3D 10", "windowLayerManagerRemote": false, "adapterDescription": "Intel(R) HD Graphics 3000", "adapterVendorID": "0x8086", "adapterDeviceID": "0x0116", "adapterRAM": "Unknown", "adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32", "driverVersion": "9.17.10.3040", "driverDate": "2-22-2013", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": true, "directWriteEnabled": true, "directWriteVersion": "6.2.9200.16571", "clearTypeParameters": "Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 ", "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)", "info": { "AzureCanvasBackend": "direct2d", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "direct2d" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.6", "version": "4.10.6" }, "NSS": { "minVersion": "3.16 Basic ECC", "version": "3.16 Basic ECC" }, "NSSUTIL": { "minVersion": "3.16", "version": "3.16" }, "NSSSSL": { "minVersion": "3.16 Basic ECC", "version": "3.16 Basic ECC" }, "NSSSMIME": { "minVersion": "3.16 Basic ECC", "version": "3.16 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "AmazonSmile 1Button for Firefox", "version": "1.0", "isActive": true, "id": "smile1Button@amazon.com" }, { "name": "iCloud Bookmarks", "version": "1.2.12", "isActive": true, "id": "firefoxdav@icloud.com" }, { "name": "Troubleshooter", "version": "1.1a", "isActive": true, "id": "troubleshooter@mozilla.org" }, { "name": "Xmarks", "version": "4.3.3", "isActive": true, "id": "foxmarks@kei.com" }, { "name": "Adobe Acrobat - Create PDF", "version": "1.2", "isActive": false, "id": "web2pdfextension@web2pdf.adobedotcom" } ]
}
Wszystkie odpowiedzi (2)
Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
Update your Shockwave Flash v14. http://get.adobe.com/shockwave/ The link for Flash Player is: http://get.adobe.com/flashplayer/