Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

I have a sync key for my firefox, but do not have anywheres to input it now. And I just wiped my computer, what do I do?

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od blekenbleu

NexGenCN
NexGenCN
more options

I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?

I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?

Wszystkie odpowiedzi (1)

blekenbleu
blekenbleu
more options

NexGenCN said

I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?

You are probably trying to use old Sync with Firefox newer than version 29, and they did make old Sync unusable on fresh installations of newer Firefox. You can uninstall that newer Firefox, then install Firefox 29 from here: https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/29.0.1/

Apply your sync key code, then update that installation to current Firefox, then migrate to new Sync: https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync