everytime i click sync it crashes and doesnt actually sync... then a notification pops out saying "loggin to sync" and then it crashes again.
yeah im with a lenovo vibe x2 .. firefox works perfectly in sync with my tablet but everytime i try to set up my phone the browser crashes and displays a notification " tap to sync to speeddemonpro@gmail.com" then it crashes again
yeah im with a lenovo vibe x2 .. firefox works perfectly in sync with my tablet but everytime i try to set up my phone the browser crashes and displays a notification " tap to sync to speeddemonpro@gmail.com" then it crashes again
Wszystkie odpowiedzi (1)
HI speeddemonpro, In order to further investigate the crash can you please gather the following troubleshooting information:
- From the about:support page, please copy the raw data and paste it into the page. This will give the model of the android as well as the information needed on a bug in order to try to reproduce the crash.
Have you tried the following as well? This will test :
- Removing the account from the device and logging back in again.
- A new sync account.
- Disabling any add ons on the mobile device
- are there any listed crashes on the troubleshooting page? please submit them and copy the ids and paste them in the response.
Thank you!