Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Flash Player Check Not Working In Firefox?

  • 8 odpowiedzi
  • 3 osoby mają ten problem
  • 5 wyświetleń
  • Ostatnia odpowiedź od Gnospen

more options

Hello, As of today, checking my Flash Player version on the Flash Player Help page gives me this: http://i.imgur.com/fTRMR4l.png, when it would usually tell me if my version was up to date, and what version I have.

The Shockwave Help page works just fine, and the Flash Player Help page works fine in Chrome.

I have tried resetting Firefox, updating Firefox, and using Firefox in Safe Mode, with no fix. So what's going on?

Hello, As of today, checking my Flash Player version on the Flash Player Help page gives me this: http://i.imgur.com/fTRMR4l.png, when it would usually tell me if my version was up to date, and what version I have. The Shockwave Help page works just fine, and the Flash Player Help page works fine in Chrome. I have tried resetting Firefox, updating Firefox, and using Firefox in Safe Mode, with no fix. So what's going on?

Wszystkie odpowiedzi (8)

more options

My flash-plugin wasn't running when I got the same message. Start Flash and update that page.

more options

In your image it says you have 16.0.0.296 which is the current Flash 16 update as listed on https://www.adobe.com/products/flashplayer/distribution3.html

more options

@Gnospen 1) Except I assume my Flash Plugin is running? Youtube videos are playing, and I would think that they wouldn't do that if Flash wasn't running.

2) How would I start Flash back up?

more options

You allow flash to play on a page or site (adobe-not the same as Youtube. (Youtube can also play in html5). With flash start set as "ask every time" I get the same as you.

more options

@Gnospen Took a look at my about:addons page to see if it was set on "Ask to Activate", and it wasn't set to that. It was set on "Always Activate", as you can see here: http://i.imgur.com/tAmvj36.png

Am I looking on the correct page, or is there another page I should be looking at?

more options

Well, now my test on that site also show the same as yours. If you still wonder if you have the right version, test from controlpanel / flash player / advanced Check now-button There you can compare what you have to the latest.

more options

@Gnospen

1) So maybe it's a site or even a browser issue, then? Either way, good to know it's not just me now.

2) Ok, how would you get to that? (the controlpanel / flash player / advanced Check now-button you said to test from)

more options

Either you open Windows control-panel and click on flash-player. From advanced-tab you click on 'check now'-button OR https://www.adobe.com/software/flash/about/