Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Can't restore my bookmarks, hisotry, cards, why?

  • 4 odpowiedzi
  • 1 osoba ma ten problem
  • 4 wyświetlenia
  • Ostatnia odpowiedź od matec

more options

Today I made disc format on my PC, before that I made autosynchronization (format before everything worked fine). After format I have installed firefox and I log in with my Sync Account and nothing happened. Please FireFox Team help me with recovery all this stuff because it was really important to me!

Best wishes

Mateusz Czechowski

Today I made disc format on my PC, before that I made autosynchronization (format before everything worked fine). After format I have installed firefox and I log in with my Sync Account and nothing happened. Please FireFox Team help me with recovery all this stuff because it was really important to me! Best wishes Mateusz Czechowski

Wybrane rozwiązanie

Sorry for your loss of data. When you request a new password for Sync your data is wiped from the Sync server, and that is irreversible. That is a combination of a security precaution to protect your data should the device be lost and to allow users to a fresh start with Sync which allows them to use the same email address which is the username for Sync.

Sync wasn't intended to be used as a backup medium, it was designed wo synchronize user data across multiple Firefox installations or multiple different devices that are compatible with Sync.

Przeczytaj tę odpowiedź w całym kontekście 👍 1

Wszystkie odpowiedzi (4)

more options

Did you have any problem logging into Sync services, like needing to request a new password for your account?

more options

Yes I had.

more options

Wybrane rozwiązanie

Sorry for your loss of data. When you request a new password for Sync your data is wiped from the Sync server, and that is irreversible. That is a combination of a security precaution to protect your data should the device be lost and to allow users to a fresh start with Sync which allows them to use the same email address which is the username for Sync.

Sync wasn't intended to be used as a backup medium, it was designed wo synchronize user data across multiple Firefox installations or multiple different devices that are compatible with Sync.

more options

Thanks for your help. Its really bad that I can't restore my stuff, but anyway :) Have a nice day!