Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

i type in my mozilla browser, not any portion of it, url, email programs, etc. I uninstalled and reinstalled Mozilla, still not working. Other browsers are fine

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od FredMcD

Lynn
Lynn
more options

Suddenly, I cannot type anywhere in Mozilla browser. It was fine yesterday. Other browsers (chrome and explorer) are fine. I uninstalled and reinstalled mozilla. this made no difference.

I also noticed that refreshing my earthlink email opens a new window, which never happened before and also does not happen in the other browsers.

One solution on a message board noted a program (add-on?) called PC Keeper as the culprit. I checked for that in the programs and did not find it. There were not any other programs that had been added to the program roster recently.

Suddenly, I cannot type anywhere in Mozilla browser. It was fine yesterday. Other browsers (chrome and explorer) are fine. I uninstalled and reinstalled mozilla. this made no difference. I also noticed that refreshing my earthlink email opens a new window, which never happened before and also does not happen in the other browsers. One solution on a message board noted a program (add-on?) called PC Keeper as the culprit. I checked for that in the programs and did not find it. There were not any other programs that had been added to the program roster recently.

Wszystkie odpowiedzi (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.