Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Firefox crashes

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 7 wyświetleń
  • Ostatnia odpowiedź od FredMcD

more options

I keep having crashes in Firefox. It says my Adobe Flash plugin has crashed every time I try to so anything like play a game. I've deleted Firefox and Flash player many times but nothing worked. It started about 2 weeks ago and I can't fix it. I run Windows 10 and the computer is only about 7 months old. I am at a loss, please help!

I keep having crashes in Firefox. It says my Adobe Flash plugin has crashed every time I try to so anything like play a game. I've deleted Firefox and Flash player many times but nothing worked. It started about 2 weeks ago and I can't fix it. I run Windows 10 and the computer is only about 7 months old. I am at a loss, please help!

Wszystkie odpowiedzi (2)

more options

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015