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Firefox crashes

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 5 wyświetleń
  • Ostatnia odpowiedź od nailbox77

nailbox77
nailbox77
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Hello, My firefox web browser keeps crashing about 5 seconds after it opens. The Mozilla crash reporter opens but states that it is unable to submit the report. I will attach the details provided by the crash reporter. The same thing happens when it is opened in safe mode, and a refresh does not fix the problem either. My only recent system update has been a java update which has since been removed. I am running windows xp. I can't find any viruses. I followed one of your help links for the problem and was only able to find a crash report from 2014. This started about 2 weeks ago. I have tried to reinstall firefox with no change. I am unable to do a windows system restore to an old date for some reason.

I have never had this problem before, and I will help in any ways possible to fix the problem.

Thank you in advance for your help, Dave

Hello, My firefox web browser keeps crashing about 5 seconds after it opens. The Mozilla crash reporter opens but states that it is unable to submit the report. I will attach the details provided by the crash reporter. The same thing happens when it is opened in safe mode, and a refresh does not fix the problem either. My only recent system update has been a java update which has since been removed. I am running windows xp. I can't find any viruses. I followed one of your help links for the problem and was only able to find a crash report from 2014. This started about 2 weeks ago. I have tried to reinstall firefox with no change. I am unable to do a windows system restore to an old date for some reason. I have never had this problem before, and I will help in any ways possible to fix the problem. Thank you in advance for your help, Dave

Wybrane rozwiązanie

hi nailbox77, this is just a guess, but please see if this article applies to your situation: Connectivity or crashing issues after Firefox 43 update

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (2)

philipp
philipp
  • Moderator
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Wybrane rozwiązanie

hi nailbox77, this is just a guess, but please see if this article applies to your situation: Connectivity or crashing issues after Firefox 43 update

nailbox77
nailbox77 Zadający pytanie
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That was the solution !!! Thanks so much for the help !!!

I had forgotten how much internet explorer sucks. Thanks for saving me the suffering :)