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No print preview in Windows 10

  • 6 odpowiedzi
  • 10 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od weybrew

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After upgrading Windows 7 Pro to Windows 10 Pro I can't print. I get no print preview window and I get an error msg that Windows can't find my selected printer (even though I haven't picked one since I don' have a preview screen). I have updated drivers and reinstalled my printer. Firefox 44.0.2. Help, please.

After upgrading Windows 7 Pro to Windows 10 Pro I can't print. I get no print preview window and I get an error msg that Windows can't find my selected printer (even though I haven't picked one since I don' have a preview screen). I have updated drivers and reinstalled my printer. Firefox 44.0.2. Help, please.

Wszystkie odpowiedzi (6)

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If you are using your pre-Windows 10 Firefox settings, I would try clearing print preferences. You can use the method described in this article: Fix printing problems in Firefox or the following:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste print_pr and pause while the list is filtered

(3) Right-click the print_printer preference and choose Reset to clear the previously saved default printer

(4) In the search box above the list, type or paste printer_ and pause while the list is filtered

(5) For each setting that specifically mentions the problem printer, right-click and Reset it. The fastest way is to right-click with the mouse and then press the r key on the keyboard with your other hand.

Any improvement?

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Oops... I did something wrong. My search for printer_pr originally had 2 line items, now it has none.

printer_ search finds all line items beginning with "print.printer"

What now?

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There's one that's print_printer which is the currently saved default which won't match the second search. Otherwise, you should be covered.

Then can you call up either print or print preview?

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I have selected a default printer that now shows in print_printer but the print command still gives me the error msg "The selected printer could not be found."

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This problem can be very trying, and I'm not sure in any given case what will work. In another recent thread, a Windows 10 user reported:

You'll never guess what fixed it: after I changed the default printer in Microsoft Edge it started printing okay in Firefox!!

https://support.mozilla.org/questions/1077400

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On a suggestion I tried initiating printing from File->Print and got my usual print preview window and was able to print without problem. Then I tried my usual way of printing via Firefox->Print and it was suddenly working as usual (!). Nothing is ever easy with MS!

Matter resolved. Thanks, jscher2000.