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Thunderbird freezes for long when sending or moving a message with an attachment

  • 3 odpowiedzi
  • 5 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od Matt

Galua
Galua
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Hi,

I would much appreciate your help dealing with attachments in Thunderbird.

1) Whenever I sent (or save as draft) a mail message containing an attachment, TB freezes for 20-30 secs (for a pdf of say 300kb; longer when bigger).

2) The same long freeze happens when I move a message with an attachment from my (IMAP) sent folder to my (local) archive. If I move multiple mails with attachments, this freeze can easily take up to a minute or more.

TB is set up to cache all messages offline for all accounts & folders.

Could you please advice me on how to solve this freezing?

Mant thanks, Galua

Hi, I would much appreciate your help dealing with attachments in Thunderbird. 1) Whenever I sent (or save as draft) a mail message containing an attachment, TB freezes for 20-30 secs (for a pdf of say 300kb; longer when bigger). 2) The same long freeze happens when I move a message with an attachment from my (IMAP) sent folder to my (local) archive. If I move multiple mails with attachments, this freeze can easily take up to a minute or more. TB is set up to cache all messages offline for all accounts & folders. Could you please advice me on how to solve this freezing? Mant thanks, Galua

Wszystkie odpowiedzi (3)

Matt
Matt
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  • Top 10 Contributor
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How large are the folders on disk? Right click, select properties to see the size.

Create two new folders. Copy a mail into one and wait a few minutes, now move it from the first to the second folder. Do you see the same delay?

Galua
Galua Zadający pytanie
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Hello Matt,

Thnx for the quick reply.

I've done the test with 2 newly created local folders. TB freezes for about 40 secs when moving the mail from one to the other (the test mail containes 2 attached pdf's of together 169kb)

Any thoughts?

(the folder size doesn't seem to be an issue. The same happens with small and bigger local folders.)

Matt
Matt
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  • Top 10 Contributor
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On Windows my first suggestion would be to exclude your Thunderbird profile folder from your anti virus scanner. But do you even have one?