Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Thunderbird 45 Update Refuses to download new emails, also refuses to save sent emails

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od amanchesterman

russfussuk
russfussuk
more options

Since upgrading to v45, no new emails arrive via Thunderbird (they still arrive via my phone and via webmail). After the upgrade, I was still able to send emails but always got an error stating that the message couldn't not be saved.

I have tried removing the email account and then re-adding it but now TB refuses to accept the account details. I have reset the password a couple of times (and have confirmed using my phone that the new password has been accepted and works fine), yet TB still refuses.

Since upgrading to v45, no new emails arrive via Thunderbird (they still arrive via my phone and via webmail). After the upgrade, I was still able to send emails but always got an error stating that the message couldn't not be saved. I have tried removing the email account and then re-adding it but now TB refuses to accept the account details. I have reset the password a couple of times (and have confirmed using my phone that the new password has been accepted and works fine), yet TB still refuses.

Wszystkie odpowiedzi (1)

amanchesterman
amanchesterman
more options

Sometimes upgrades interfere with account settings, not just passwords. I suggest you go to your mail provider's website and get the settings you need, then enter them manually: https://support.mozilla.org/en-US/kb/manual-account-configuration Also check whether you need to (re) enable your account to work with a remote client, some providers require you to do that.