Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Firefox crashes

  • 3 odpowiedzi
  • 3 osoby mają ten problem
  • 18 wyświetleń
  • Ostatnia odpowiedź od FredMcD

more options

Firefox keeps crashing ever since the latest update. It doesn't matter if I'm looking at pics, browsing FB, looking at video, etc. It is CONSTANTLY crashing and I lose whatever I am working on. What the heck happened??? I never had this much trouble before. It was operating fine before the last update. Can I go back to a previous version????

PS- Tried to load file with crashes on it and would not load. I copied and pasted them below instead.

Unsubmitted Crash Reports Report ID Date Crashed ff60e8b1-c1d9-4957-8e21-53a4abc1e115 5/17/17 11:34 AM 3cd31279-2ee5-42ad-8c0d-b8715092ae8f 5/17/17 11:33 AM 9f0d120a-b4c9-4521-a9b1-8dce6d82e1b1 8/2/16 2:17 PM cb298e5f-9bb5-436b-b6e4-8c02f4b5cdce 7/27/16 8:30 PM b263559b-ed11-4305-aab8-47f272bf334b 7/27/16 8:30 PM 21bf37e5-d352-4ecb-a810-dfc3abf64d5c 5/30/16 8:29 AM a70307e2-a43d-4a3c-bfb5-d92018f1708e 5/5/16 7:50 PM Submitted Crash Reports Report ID Date Submitted bp-d2951b46-fbc9-45d0-a361-a37410170604 6/3/17 10:54 PM bp-e5e937b6-7408-4478-9909-7e7091170604 6/3/17 10:01 PM bp-ba376d45-e065-4b65-809a-0d0551170604 6/3/17 9:58 PM bp-840e7d84-fa8a-46d8-9be1-54eac0170604 6/3/17 9:54 PM bp-ef390d2a-6362-4675-be83-843171170603 6/3/17 1:16 PM bp-60befb36-f876-4d47-aebf-d32f31170603 6/3/17 1:08 PM bp-330fd171-8778-4899-a339-02c341170603 6/3/17 12:35 PM bp-33accf69-37e0-46e9-9bba-e88ba1170602 6/1/17 9:15 PM bp-c1d934a2-6a3e-4ac7-bad9-6cee61170602 6/1/17 8:44 PM bp-3bc3c506-d834-4915-b3ce-a82681170601 6/1/17 1:20 AM bp-13552bb3-989b-4c3e-91d9-560971170601 5/31/17 11:39 PM bp-cc656a23-02bf-4d4e-be9f-aa1b31170530 5/29/17 8:09 PM bp-121b34c0-b9c2-42c5-a9be-123291170529 5/29/17 9:23 AM bp-2ff23f89-6fbd-4750-81fe-863021170529 5/29/17 9:22 AM bp-5c6e4356-c7ad-4b7e-b503-b3b721170527 5/27/17 3:52 PM bp-41b98bf4-517f-4807-9916-dc4b41170527 5/27/17 3:48 PM

Firefox keeps crashing ever since the latest update. It doesn't matter if I'm looking at pics, browsing FB, looking at video, etc. It is CONSTANTLY crashing and I lose whatever I am working on. What the heck happened??? I never had this much trouble before. It was operating fine before the last update. Can I go back to a previous version???? PS- Tried to load file with crashes on it and would not load. I copied and pasted them below instead. Unsubmitted Crash Reports Report ID Date Crashed ff60e8b1-c1d9-4957-8e21-53a4abc1e115 5/17/17 11:34 AM 3cd31279-2ee5-42ad-8c0d-b8715092ae8f 5/17/17 11:33 AM 9f0d120a-b4c9-4521-a9b1-8dce6d82e1b1 8/2/16 2:17 PM cb298e5f-9bb5-436b-b6e4-8c02f4b5cdce 7/27/16 8:30 PM b263559b-ed11-4305-aab8-47f272bf334b 7/27/16 8:30 PM 21bf37e5-d352-4ecb-a810-dfc3abf64d5c 5/30/16 8:29 AM a70307e2-a43d-4a3c-bfb5-d92018f1708e 5/5/16 7:50 PM Submitted Crash Reports Report ID Date Submitted bp-d2951b46-fbc9-45d0-a361-a37410170604 6/3/17 10:54 PM bp-e5e937b6-7408-4478-9909-7e7091170604 6/3/17 10:01 PM bp-ba376d45-e065-4b65-809a-0d0551170604 6/3/17 9:58 PM bp-840e7d84-fa8a-46d8-9be1-54eac0170604 6/3/17 9:54 PM bp-ef390d2a-6362-4675-be83-843171170603 6/3/17 1:16 PM bp-60befb36-f876-4d47-aebf-d32f31170603 6/3/17 1:08 PM bp-330fd171-8778-4899-a339-02c341170603 6/3/17 12:35 PM bp-33accf69-37e0-46e9-9bba-e88ba1170602 6/1/17 9:15 PM bp-c1d934a2-6a3e-4ac7-bad9-6cee61170602 6/1/17 8:44 PM bp-3bc3c506-d834-4915-b3ce-a82681170601 6/1/17 1:20 AM bp-13552bb3-989b-4c3e-91d9-560971170601 5/31/17 11:39 PM bp-cc656a23-02bf-4d4e-be9f-aa1b31170530 5/29/17 8:09 PM bp-121b34c0-b9c2-42c5-a9be-123291170529 5/29/17 9:23 AM bp-2ff23f89-6fbd-4750-81fe-863021170529 5/29/17 9:22 AM bp-5c6e4356-c7ad-4b7e-b503-b3b721170527 5/27/17 3:52 PM bp-41b98bf4-517f-4807-9916-dc4b41170527 5/27/17 3:48 PM

Wszystkie odpowiedzi (3)

more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

more options

bp-d2951b46-fbc9-45d0-a361-a37410170604 Signature: sse2_fill

Date Processed 2017-06-04 02:54:27

This is for Sumo's Related Bugs 1111301 RESOLVED INCOMPLETE crash after mouse click -> "plugin-container.exe"

DropboxExt.16.0.dll = Dropbox

ole32.dll = Microsoft's framework

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder +++++++++++++++++++++++++++++++++++++++++ bp-e5e937b6-7408-4478-9909-7e7091170604 Signature: sse2_fill

Date Processed 2017-06-04 02:01:51

Same as above

more options