Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Email address user name discontinued. Can access account but want to change to new email address. How?? Unable to receive verification email to old address.

  • 5 odpowiedzi
  • 1 osoba ma ten problem
  • 5 wyświetleń
  • Ostatnia odpowiedź od FredMcD

more options

I have followed all previous instructions and can access account. My problem is that each successful move was followed by a verification or confirmation link sent to the old email address which no longer exists.

I have followed all previous instructions and can access account. My problem is that each successful move was followed by a verification or confirmation link sent to the old email address which no longer exists.

Wszystkie odpowiedzi (5)

more options

Mozilla is divided into several separate support/service areas. What are you trying to access?

more options

For a Firefox Account you need access to the email account of record in order to add a secondary email address.

more options

FredMcD said

Mozilla is divided into several separate support/service areas. What are you trying to access?

FredMcD said

Mozilla is divided into several separate support/service areas. What are you trying to access?

I have no problem accessing my account but have to use an discontinued email address as username. I want to change username to new email address.

more options

the-edmeister said

For a Firefox Account you need access to the email account of record in order to add a secondary email address.

So there is no other way I can verify myself as being the account holder?

more options

You still have not said what account you are talking about.

If it's your 'gdbgeradie' account; Use the link next to your username. Then 'Edit' your profile.