Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Are you using 0patch-Agent ? See https://support.mozilla.org/en-US/forums/support-forum-contributors/713924?last=77606

See also:

• https://old.reddit.com/r/firefox/comments/f2d5cu/nothing_will_load/
• Bug 1614885 - Firefox 73 no longer able to load content when launched in Win7 compatibility mode

You can possibly try the current Nightly build.

• https://www.mozilla.org/en-US/firefox/channel/desktop/

Yeah, I tried starting in safe mode. No difference. It doesn't crash or error - it just wont load url's or display any web content. The 'web window' portion of the Firefox screen is blank. It is not set for Windows 7 mode - that box is unchecked. Not sure what to do :(

I should also say, I sincerely appreciate the suggestions!

I think it's some issue with Firefox 70s working with the Windows 7 mode of system. I've been having the same problems after updating Firefox to 70s on my Windows 7 system. It only runs when I boot up Windows in Safe Mode.

This is confusing:

CNCC said

I think it's some issue with Firefox 70s working with the Windows 7 mode of system.

What do you mean by "Windows 7 mode"?

jscher2000 said

This is confusing: CNCC said

I think it's some issue with Firefox 70s working with the Windows 7 mode of system.

What do you mean by "Windows 7 mode"?

I mean that people running Windows 7 systems like me or using Win 7 Compatibility Mode will have issues running the Firefox 70s.

@jrian, can you check if downloading the update to firefox 73.0.1 that was released just now can address your issue?

https://www.mozilla.org/en-US/firefox/all/

Hi Philipp - thanks very much - that seems to have fixed the problem!