Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

opening PDF documents from 3-5 years ago

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 11 wyświetleń
  • Ostatnia odpowiedź od username12345

username12345
username12345
more options

Hello

There are a number of PDF documents on my computer that unfortunately won't open in Firefox. Firefox is my default for opening PDF documents but I also tried Microsoft edge and they didn't open on that either. Some of them are from 2 1/2 years ago, some say 4-6 years ago. These files used to open on my computer without problems but alas not anymore! :( When I try to open them in Firefox I get a completely blank document with no error message. When I try instead to open them with microsoft edge I get the following error "We can't open this file. Something went wrong"

Thanks!

Hello There are a number of PDF documents on my computer that unfortunately won't open in Firefox. Firefox is my default for opening PDF documents but I also tried Microsoft edge and they didn't open on that either. Some of them are from 2 1/2 years ago, some say 4-6 years ago. These files used to open on my computer without problems but alas not anymore! :( When I try to open them in Firefox I get a completely blank document with no error message. When I try instead to open them with microsoft edge I get the following error "We can't open this file. Something went wrong" Thanks!

Wszystkie odpowiedzi (2)

FredMcD
FredMcD
more options

It could be the files were corrupted. Any way to download new versions of those files?

Web search: https://www.bing.com/search?q=pdf+readers

username12345
username12345 Zadający pytanie
more options

Thanks for that Fred and it's possible that a few of the ones I was trying to open are corrupted (although I did use to be able to open them) but most are definitely not corrupted. They seem to just not open after so many years. I have noticed this with other PDF documents in the past too. I also tried opening them with Libre Office Draw. So I have tried 3 different ways to open them now since I first tried Mozilla Firefox, which is my default for opening PDFs.