Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Browser issue

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 3 wyświetlenia
  • Ostatnia odpowiedź od FredMcD

uam226
uam226
more options

I have problems when using websites.

Example,

When i try to chat with yahoo. There is a problem connecting to chat. If i open the browser in private window and try to chat with yahoo. There is no connection problem. If i open up google chrome there is no problem connecting to chat. I have a picture attached showing the difference when trying to connect to chat in normal mode and private browsing mode using fire fox.

Why do i have issues with normal browsing mode vs private browsing mode?

Another example, I tried purchasing something on Verizon but for some reason when adding items to my cart it didn't work. When i open private browsing i was able to complete my task.

Why do i have issues with normal browsing and i don't have issues with private browsing?

How do i reset browser to factory setting?

I have problems when using websites. Example, When i try to chat with yahoo. There is a problem connecting to chat. If i open the browser in private window and try to chat with yahoo. There is no connection problem. If i open up google chrome there is no problem connecting to chat. I have a picture attached showing the difference when trying to connect to chat in normal mode and private browsing mode using fire fox. Why do i have issues with normal browsing mode vs private browsing mode? Another example, I tried purchasing something on Verizon but for some reason when adding items to my cart it didn't work. When i open private browsing i was able to complete my task. Why do i have issues with normal browsing and i don't have issues with private browsing? How do i reset browser to factory setting?
Załączone zrzuty ekranu

Wszystkie odpowiedzi (1)

FredMcD
FredMcD
more options

Some add-ons are not active when using Private Windows.

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.