Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Sent emails not saving to "sent" folder, only with most recent upgrade to Thunderbird.

  • 2 odpowiedzi
  • 3 osoby mają ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od jane.blue

amcwalker
amcwalker
more options

I am using Thunderbird 102.3.0 on Win 11 PC.

Only after applying a recent update, am I getting the "Your message was sent but a copy was not placed in your sent folder (Sent Mail) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent...etc" message.

My account is set up as IMAP with Westnet (though I can't see the incoming server settings in the new Thunderbird any more?) but those sent items are not being updated on their server either (I have checked by logging into webmail) or they would eventually appear in my Thunderbird account Sent folder.

My Copies and Folders settings have always been "Place a copy in "Sent folder on myemail@westnet.com.au". The alternative option is "Other - Sent on myemail@westnet.com.au". I don't know what the difference is? I don't want things stored only locally as I access my email on several devices.

I went back to an old version of Thunderbird and the issue went away. But I didn't stop it automatically updating so now I am back to having the issue.

This is serious enough that I will need to change to another app rather than lose my record of sent emails.

Any clues? Thanks.

I am using Thunderbird 102.3.0 on Win 11 PC. Only after applying a recent update, am I getting the "Your message was sent but a copy was not placed in your sent folder (Sent Mail) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent...etc" message. My account is set up as IMAP with Westnet (though I can't see the incoming server settings in the new Thunderbird any more?) but those sent items are not being updated on their server either (I have checked by logging into webmail) or they would eventually appear in my Thunderbird account Sent folder. My Copies and Folders settings have always been "Place a copy in "Sent folder on myemail@westnet.com.au". The alternative option is "Other - Sent on myemail@westnet.com.au". I don't know what the difference is? I don't want things stored only locally as I access my email on several devices. I went back to an old version of Thunderbird and the issue went away. But I didn't stop it automatically updating so now I am back to having the issue. This is serious enough that I will need to change to another app rather than lose my record of sent emails. Any clues? Thanks.

Zmodyfikowany przez amcwalker w dniu

Wszystkie odpowiedzi (2)

jane.blue
jane.blue
more options

I have this issue, too, but only with one account out of four. Like the original poster, I too am considering using another email program if this issue isn't resolved. This account has another issue but I'll post that elsewhere so this thread stays focused on the same issue.

Zmodyfikowany przez jane.blue w dniu

jane.blue
jane.blue
more options

amcwalker.

I had the same problem with sent mail and one other problem. A fellow named David gave me a workaround that worked for me. You'll find the thread here:

https://support.mozilla.org/en-US/questions/1409387#answer-1572955