We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Weird non-working issue

  • 1 odpowiedź
  • 0 osób ma ten problem
  • 4 wyświetlenia
  • Ostatnia odpowiedź od TyDraniu

more options

Hello, I recently installed and uninstalled HitFilm. After doing that, Firefox is non-functional. I tried uninstalling and reinstalling (which required using Revo Uninstaller, because the program read as running even though it wasn't). Now when I install Firefox, it says that VRUNTIME140_1DLL was not found, even though the file is clearly in the Programs folder. Firefox installs, but won't navigate to any web pages. Chrome and Microsoft Edge work fine. I asked someone at the computer store and they were completely flummoxed. Please help!

Hello, I recently installed and uninstalled HitFilm. After doing that, Firefox is non-functional. I tried uninstalling and reinstalling (which required using Revo Uninstaller, because the program read as running even though it wasn't). Now when I install Firefox, it says that VRUNTIME140_1DLL was not found, even though the file is clearly in the Programs folder. Firefox installs, but won't navigate to any web pages. Chrome and Microsoft Edge work fine. I asked someone at the computer store and they were completely flummoxed. Please help!

Wszystkie odpowiedzi (1)

more options
  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017, 2019 and 2022 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox