Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zamknięty i zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

completely removing all vestiges of Thunderbird from computer and starting afresh

  • 3 odpowiedzi
  • 0 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od Matt

more options

I think I have a corrupt profile in Thunderbird. I would like to totally wipe the installation from my computer and start over.

When I uninstall using the built-in installer in Windows apps, some of the features are removed, but apparently not all, because when I re-download and reinstall, my old emails pop right back up. That tells me that info. about that installation is still lurking on my computer somewhere. I want a completely fresh installation that requires me to recreate my Thunderbird profile, etc. and requires me to re-link Thunderbird to my G-mail account.

Is there a way to accomplish this erasure?

Thanks a mil.

GAS

I think I have a corrupt profile in Thunderbird. I would like to totally wipe the installation from my computer and start over. When I uninstall using the built-in installer in Windows apps, some of the features are removed, but apparently not all, because when I re-download and reinstall, my old emails pop right back up. That tells me that info. about that installation is still lurking on my computer somewhere. I want a completely fresh installation that requires me to recreate my Thunderbird profile, etc. and requires me to re-link Thunderbird to my G-mail account. Is there a way to accomplish this erasure? Thanks a mil. GAS

Wszystkie odpowiedzi (3)

more options

I would use Revo Uninstaller (Free). BUT be careful! It will call TB uninstaller and when it has finished it will scan for leftover files and registry entries. You have a choice of reg or deep scan. I always do the deep scan if I an having problems; but when I tried this with TB it brought up a whole wack of Wordperfect entries - which I don't want to delete. Usually you can just say "delete all" and it's fine - don't know why it went weird this time. Try a reg scan first. The other thing is that it is a "new and improved" version (like TB!!!) and I am running an older version. I think it's Ver 2.1.7. They have changed the GUI and it's not so easy to get used to. (Maybe unless you are on a cellphone!!)

       BACKUP FIRST
more options

Delete your Thunderbird profile using Profile Manager. https://support.mozilla.org/en-US/kb/using-multiple-profiles

Re-installing the application is a waste of time.

more options

This discussion is a duplicate. https://support.mozilla.org/en-US/questions/1436357

So I am going to lock it.