Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

3.6.7 update won't finish downloading

  • 3 odpowiedzi
  • 30 osób ma ten problem
  • 25 wyświetleń
  • Ostatnia odpowiedź od AnonymousUser

AnonymousUser
AnonymousUser
more options

Using FF 3.6.6 on XP SP3. FF started downloading the update. After about an hour (dial up connection) the progress bar was completely filled and the dialog box said only a few more seconds. However, the downloading had stopped and the dialog box remained open. Finally, I just quit FF.

Now whenever FF is open, in the Help menu it says "Resume Downloading Firefox 3.6.7..." When I select this, the dialog box says "Connecting to update server..." but it never connects and the downloading never starts.

How can I find the file that was downloaded and get rid of it so I can download a new copy?

Operating system

XP SP3

Using FF 3.6.6 on XP SP3. FF started downloading the update. After about an hour (dial up connection) the progress bar was completely filled and the dialog box said only a few more seconds. However, the downloading had stopped and the dialog box remained open. Finally, I just quit FF. Now whenever FF is open, in the Help menu it says "Resume Downloading Firefox 3.6.7..." When I select this, the dialog box says "Connecting to update server..." but it never connects and the downloading never starts. How can I find the file that was downloaded and get rid of it so I can download a new copy? == Operating system == XP SP3

Wszystkie odpowiedzi (3)

AnonymousUser
AnonymousUser Zadający pytanie
more options

Same on Win7/64-Bit.

Trying to upgrade from Firefox 3.6.6 but the download dialog is stuck with the message "Connecting to update server...".

AnonymousUser
AnonymousUser Zadający pytanie
more options

Lou

I followed the instructions in this thread, see the post from Costas Athan, and after closing Firefox 3.6.6 then deleting the updates folder plus the two xml files and restarting Firefox I was able to update successfully.

Neil

AnonymousUser
AnonymousUser Zadający pytanie
more options

Thanks Neil. Followed your link and was able to delete the corrupted files. I'm in the process of downloading 3.6.8.