Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Unable to download large files

  • 1 odpowiedź
  • 15 osób ma ten problem
  • 6 wyświetleń
  • Ostatnia odpowiedź od cor-el

bball
bball
more options

For the last few months, I've been trying to download some large files, usually about 27-51 mb or so. It downloads normally, but at the end, it says 99% complete, 0 mb remaining, but it never finishes. It keeps saying 'a few more moments'. I let it run like that for hours, but it never completely downloads. I've looked to where it downloads too after I end up canceling it, and sometime part of the file will be there. for example, if I download a .wma file, part of the file will be there, but not everything

However, if I try downloading 2 of these files at once, one of the files will complete, while the other stays in 'limbo'.

And yes, I have tried claring my download page, resetting the download file, using different file types, downloading it to a different file, and heck, even clearing my cookies and resetting firefox completely. Is this firefox, or just my computer?

For the last few months, I've been trying to download some large files, usually about 27-51 mb or so. It downloads normally, but at the end, it says 99% complete, 0 mb remaining, but it never finishes. It keeps saying 'a few more moments'. I let it run like that for hours, but it never completely downloads. I've looked to where it downloads too after I end up canceling it, and sometime part of the file will be there. for example, if I download a .wma file, part of the file will be there, but not everything However, if I try downloading 2 of these files at once, one of the files will complete, while the other stays in 'limbo'. And yes, I have tried claring my download page, resetting the download file, using different file types, downloading it to a different file, and heck, even clearing my cookies and resetting firefox completely. Is this firefox, or just my computer?

Wszystkie odpowiedzi (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See http://kb.mozillazine.org/Unable_to_save_or_download_files