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When I open Outlook 2007 my Firefox 3.6.13 session freezes why is this?

  • 2 odpowiedzi
  • 3 osoby mają ten problem
  • 7 wyświetleń
  • Ostatnia odpowiedź od trevor432990

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I am running Firefox 3.6.13 on a Windows XP SP3 PC and I am hitting a problem regularly when I open Outlook 2007 it causes my Firefox session to stop responding to web page load requests. When I try to reload FF the system pops up a message saying the process is already running and even when I kill the process using Task Manager and reload the problem remains until I restart my PC and during shutdown I normally get a message about 'nsappshell not closing' until I force close and the system restarts and then the problem disappears. This conflict between Outlook & FF does not happen every time but it is frequent enough to be a real pain ! Anyone else have this problem or have any suggestions??

I am running Firefox 3.6.13 on a Windows XP SP3 PC and I am hitting a problem regularly when I open Outlook 2007 it causes my Firefox session to stop responding to web page load requests. When I try to reload FF the system pops up a message saying the process is already running and even when I kill the process using Task Manager and reload the problem remains until I restart my PC and during shutdown I normally get a message about 'nsappshell not closing' until I force close and the system restarts and then the problem disappears. This conflict between Outlook & FF does not happen every time but it is frequent enough to be a real pain ! Anyone else have this problem or have any suggestions??

Wszystkie odpowiedzi (2)

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I believe I've solved this issue by carrying out the following action:-

First cancel all “send and receive” operations in OutLook. Next remove all emails from your "Outbox" (by either deleting them or moving them to the “Draft” folder). Next shutdown OutLook and then click on the “Start” button on the lower left-hand side of the Window’s taskbar, then click on “Run” now type in “regsvr32.exe inetcomm.dll” without the quotation marks, so it looks like this:

regsvr32.exe inetcomm.dll

Note the space between .exe and inetcomm.dll and hit “Enter” on the keyboard.

The computer will execute the command. If all goes well in a few moments a dialog box will appear and state “dll registered successful

I have not had it hand since ... cross fingers  ;)

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Spoke to soon as a couple of weeks later the problem returned so I'm still searching for that elusive solution to this problem.