Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

I have AVG 2011 Free and Firefox will not connect to update server

  • 1 odpowiedź
  • 3 osoby mają ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od cor-el

crookcari
crookcari
more options

Firefox 4 tries to update but cannot connect to the update server. I have AVG 2011 Free Version which is not covered in your help page. It does not have the facilities that your suggestions for earlier versions of AVG does (ie anywhere that shows firewall details) I have tried the repair facility but this has not worked either.

Thanks,

Cari

Firefox 4 tries to update but cannot connect to the update server. I have AVG 2011 Free Version which is not covered in your help page. It does not have the facilities that your suggestions for earlier versions of AVG does (ie anywhere that shows firewall details) I have tried the repair facility but this has not worked either. Thanks, Cari

Wszystkie odpowiedzi (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have problems with updating then best is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.