Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Download Helper, even with paid converter upgrade, gives "Invalid Capture File" errors and will not record audio, with "File Creation Error - Unable to rename/copy audio file" Error.

  • 1 odpowiedź
  • 12 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od the-edmeister

more options

Download Helper Screen Capture worked to capture video if the default "no audio" option is active. But, no audio. The "speakers" or "microphone" audio options are confusing....the audio to be captured is from the video, so what do you choose? With either "speakers" or "microphone" selected, the captured file has poor audio and no video. Re-capture efforts (speakers) get "Invalid capture file error" and "File Creation error- Unable to rename/copy audio file" The paid upgrade of "Converter" doesn't work. Instructive documentation - not very good. Suggestions - Need time delay between initiation of "Record" and starting the video to be recorded. Could use timer tracking of the record process. Are there operating system limitations? (Have Windows XP Pro)

Download Helper Screen Capture worked to capture video if the default "no audio" option is active. But, no audio. The "speakers" or "microphone" audio options are confusing....the audio to be captured is from the video, so what do you choose? With either "speakers" or "microphone" selected, the captured file has poor audio and no video. Re-capture efforts (speakers) get "Invalid capture file error" and "File Creation error- Unable to rename/copy audio file" The paid upgrade of "Converter" doesn't work. Instructive documentation - not very good. Suggestions - Need time delay between initiation of "Record" and starting the video to be recorded. Could use timer tracking of the record process. Are there operating system limitations? (Have Windows XP Pro)

Zmodyfikowany przez Martin E Anderson w dniu

Wszystkie odpowiedzi (1)

more options

That is an issue for the developer of that Download Helper.