Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Firefox crashes on volusion store using Roboform

DNJ-Webmaster
DNJ-Webmaster
more options

Hello Support,

I have been having trouble using the log-in feature on one website. It is my ecommerce website admin area powered by Volusion. Everytime I try to log-in I receive a error message (see screenshot ) and Firefox Closes. I have never had this issue before. I installed earlier versions of firefox (back to 6.0.2) and the issue still is occuring.

I am not sure if this is a Mozilla issue or a Roboform issue or both. Roboform works perfectly in IE9. I am sending this same problem to Roboform to see if they may have a solution. Until then I will use IE9 to log-into my ecommerce store.

Firefox has sent several crash reports regarding this issue.

Thanks,

Marc

Hello Support, I have been having trouble using the log-in feature on one website. It is my ecommerce website admin area powered by Volusion. Everytime I try to log-in I receive a error message ([http://www.dnjmarketinggroup.com/firefox-crash.jpg see screenshot] ) and Firefox Closes. I have never had this issue before. I installed earlier versions of firefox (back to 6.0.2) and the issue still is occuring. I am not sure if this is a Mozilla issue or a Roboform issue or both. Roboform works perfectly in IE9. I am sending this same problem to Roboform to see if they may have a solution. Until then I will use IE9 to log-into my ecommerce store. Firefox has sent several crash reports regarding this issue. Thanks, Marc

Wszystkie odpowiedzi (2)

the-edmeister
the-edmeister
  • Moderator
more options

Update to the latest Roboform v 7.6.2

http://www.roboform.com/support/news
Install Roboform Version 7.6.2 for Firefox 7+ compatibility.

Siber Systems, Inc.
Siber Systems, Inc.
more options

I would definitely try updating your RF version on our Web site. If that does not work please send a support ticket to our supporters at http://www.roboform.com/support.