Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Not a plug-in problem. Firefox problem. Firefox won't tell me which plug-ins need updating. Also I cannot download anything. Download box doesn't appear.

  • 1 odpowiedź
  • 3 osoby mają ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od John99

more options

Tried to download a firewall. Note said my plug-in was outdated (did not say which plug-in). Went to tools/plugins & it told me 'java' plug-in was outdated. Un-installed old Java & downloaded most recent java plug-in. It did download. However, download box refused to appear, so I couldn't install Java. Re-installed Firefox via Internet Explorer. Same problems appeared on new version Firefox. Now I can't either update plug-ins or download anything. RUNNING: Windows XP, Service Pack 3, Firefox 14.0.1.

Tried to download a firewall. Note said my plug-in was outdated (did not say which plug-in). Went to tools/plugins & it told me 'java' plug-in was outdated. Un-installed old Java & downloaded most recent java plug-in. It did download. However, download box refused to appear, so I couldn't install Java. Re-installed Firefox via Internet Explorer. Same problems appeared on new version Firefox. Now I can't either update plug-ins or download anything. RUNNING: Windows XP, Service Pack 3, Firefox 14.0.1.

Zmodyfikowany przez taylorr w dniu

Wszystkie odpowiedzi (1)

more options

Plugins are used from the Operating System, but Firefox often attempts to show them and to check them.

  1. First of all use the firefox menu to ensure your plugins are all enabled.
  2. then use /plugincheck
    that will sometimes show an old Java as disabled for safety reasons, but then includes an update link
    note the page scrolls and provides general information and further instructions

Presumably you already have a firewall and other security software, you may need to check whether they block downloads or updates.