Some websites have a settings or preferences or control panel area where you can choose whether to use 12-hour AM/PM time or 24-hour time. Can you find a setting for it in AOL mail?

Thank you for replying. I have looked around to try to change to 12 hr. time but can't find it. I was told by AOL support to check the clock clicking onto the time at the lower right corner of the computer screen but that only changes the time and time zones. I don't see anything about 24 or 12 hr. time.

Hmmm, if the site is using a JavaScript function to format the date according to your Windows settings, that might be relevant.

In Windows 7, the clock style is set in the following dialog:

Start > Control Panel > Region and Language

Make sure both the Short time and the Long time have "tt" at the end. If they do not, use the drop-down to change to the one with "tt". This should be reflected in the lower part of the dialog.

Any improvement?

One other thought: maybe AOL serves a different time format based on the languages Firefox says it accepts? You can set and prioritize those in the following dialog:

orange Firefox button or classic Tools menu > Options > Content

In the Languages section, click the Choose button. Do you have anything other than U.S. English [en-us] and English [en], in that order?

It does have "tt" this is how it appears Short Time h:mm tt Long Time h:mm:ss tt

Also in answer to your other question all I have is the same as you stated above in the Languages section.

Have you installed any extensions that might affect how pages appear? You can check here:

orange Firefox button or classic Tools menu > Add-ons > Extensions category

Do you use any services that re-route your internet traffic in such a manner that it might appear you are located in another country?

The only extension that I added that is enabled is "Norton Toolbar".

About any other services....I don't think so.

I'm running out of ideas. And I didn't find anything useful in a Google search. Although you probably could "hack" the page back to a 12-hour format, I don't know why that would be necessary. ??

Thank you so much for taking the time to try to solve this problem! I really do appreciate it! Your detailed instructions to check for things was very helpful also. I guess I will have to learn military time.

Did you try to clear the AOL cookies?

"Remove Cookies" from sites causing problems:

• Tools > Options > Privacy > Cookies: "Show Cookies"

You can see the current time and time zone if you paste this code in the command line of the Web Console (Web Developer > Web Console; Ctrl+Shift+K) (the other two provide other formatting)

• new Date
• (new Date).toLocaleString()
• (new Date).toUTCString()

See also http://kb.mozillazine.org/Time_and_time_zone_settings

Thank you for your reply...........Yes AOL cookies have been cleared. Current time and time zone are correct.