Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

With Firefox 22, whenever I turn on computer after hibernation Firefox crashes. Why and how do I fix this? I cannot find this exact problem on your site.

more options

When I am done with my computer I close the lid which sends it into hibernation. Usually I have 2-3 windows open with 3-10 tabs each. There has never been a problem until I upgraded to version 22. Now whenever I start the computer the windows will come up but the cursor cannot open or change anything. The task manager actually says the program is running, but it remains completely inaccesible until I completely restart, and then have to restore previous session.

I tried a system restore to the version 21, but it did not correct the problem. It still hangs up everytime. I am having to go to the Chrome browser to get a working browser. I just did as this site suggested and went to the default. Did not help either.

My OS is Windows 7 if that matters.

When I am done with my computer I close the lid which sends it into hibernation. Usually I have 2-3 windows open with 3-10 tabs each. There has never been a problem until I upgraded to version 22. Now whenever I start the computer the windows will come up but the cursor cannot open or change anything. The task manager actually says the program is running, but it remains completely inaccesible until I completely restart, and then have to restore previous session. I tried a system restore to the version 21, but it did not correct the problem. It still hangs up everytime. I am having to go to the Chrome browser to get a working browser. I just did as this site suggested and went to the default. Did not help either. My OS is Windows 7 if that matters.

Wszystkie odpowiedzi (1)

more options

Firefox 21 and Firefox 22 running on Windows 7 have been reported to take a long time to "wake up" from sleep. I realize hibernation is different than sleep, but... this is the closest match for your description.

Some users have reported that this problem is resolved in Firefox 23 (currently in beta). Others have had inconsistent luck with minimizing Firefox before letting Windows sleep and other measures.

Please check out this (very long) thread for more information: browser freezes after resuming from sleep

Or jump to the part about Firefox 23: https://support.mozilla.org/questions/961898?page=3#answer-457321


The fact that this just started recently suggests perhaps it is related to another program or update, but I don't think anyone has confirmed the exact interaction that causes the problem.