Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Cannot open attachments in automatically forwarded emails.

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de user01229325

more options

Thunderbird is set on my office computer to automatically forward all incoming mail to my home Thunderbird account. However, I cannot open attachments in those emails, even pdf files. I always get an error, like MSWord documents are in Japaneese character set, or Adobe files were not translated correctly.

When I forward emails manually from my office computer to my home computer, the attachments work just fine. Also, attachments sent from my home computer to my office computer work just fine. The problem only exists with automatically forwarded emails.

Thunderbird is set on my office computer to automatically forward all incoming mail to my home Thunderbird account. However, I cannot open attachments in those emails, even pdf files. I always get an error, like MSWord documents are in Japaneese character set, or Adobe files were not translated correctly. When I forward emails manually from my office computer to my home computer, the attachments work just fine. Also, attachments sent from my home computer to my office computer work just fine. The problem only exists with automatically forwarded emails.

Todas as respostas (1)

more options

It makes no sense to download messages from your email provider's server to a local computer and then forward them out to another computer. Cut out the middleman, computer in this case, and forward the email at your email providers server. Most providers have this option available at their web mail portal.