Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I unlock a locked email account in Thunderbird?

  • 3 respostas
  • 18 têm este problema
  • 2 visualizações
  • Última resposta de user01229325

more options

When I open Thunderbird, my default email account icon shows a padlock. I am assuming that means the account is locked. How do I unlock that account? That's where most of my email comes in!

When I open Thunderbird, my default email account icon shows a padlock. I am assuming that means the account is locked. How do I unlock that account? That's where most of my email comes in!

Todas as respostas (3)

more options

The lock means it is using a secure connection. It would have been there from the time you setup the account.

more options

1. I didn't mean to establish 2 threads for the same subject. That's my computer illiteracy showing up. Sorry. 2. The lock wasn't there when I first set up the account.

    Also, Thunderbird will not receive email at rcrmonte3@wi.rr.com.
    If I am in that account and click on 'Get Mail', nothing happens, even if 
    there is mail to be received. I can see mail on my account at Roadrunner,
    but Thunderbird won't get it from there.

rcrmonte3 said

When I open Thunderbird, my default email account icon shows a padlock. I am assuming that means the account is locked. How do I unlock that account? That's where most of my email comes in!
more options

Then check with your email provider and get a current list of server settings. Compare that with what you have in Thunderbird for that account. Make any needed changes.